Terms and Conditions

Swag Family, through the Bookend Trust makes this material available on the understanding that users exercise their own skill and care with respect to its use. Before relying on the material in any important matter users should carefully evaluate the accuracy completeness and relevance of the information for their purposes and should obtain appropriate professional advice relevant to their particular circumstances.

The material at this site may include views or recommendations of third parties which do not necessarily reflect the views of Swag Family and the Bookend Trust or indicate its commitment to a particular course of action.

Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites or any associated organisation product or service. These external information sources are outside our control. It is the responsibility of users to make their own decisions about the accuracy currency reliability and correctness of the information at those sites.

By accessing information at or through this site each user waives and releases Swag Family and the Bookend Trust to the full extent permitted by law from any and all claims relating to the usage of the material made available through the website.

In no event shall Swag Family and Bookend Trust be liable for any incident or consequential damages resulting from use of the material.

Privacy Policy

Swag Family through the Bookend Trust is an independent, national not-for-profit organisation promoting education opportunities that benefit all Australians.

The purpose of this privacy policy is to tell you what kind of information we collect from you, how we collect it, how we use that information, and whether we will disclose it to anyone else. It also explains how we store the information you provide to us, how you can access or correct it, and how you can contact us if you have questions or complaints.

We are committed to ensuring that your privacy is protected and that any personal information we collect from you will be used in accordance with this privacy statement and Australian law.

What is your personal information?

In general terms, it is any information or an opinion that can be used to personally identify you, whether the information is true or not, and whether it is recorded in material form or not. This includes your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What personal information do we collect?

The types of personal information we collect include your name, school, school address and telephone number, email address, year level, type of user (teacher, student, parent, other) and any information you provide to us through our office, surveys or visits by our representatives.

We collect personal information from you in a number of ways, including through your online interaction with us on our website and social media sites, when you purchase merchandise or make donations to us, during conversations between you and our representatives and when you apply to volunteer or work with us.

When you sign up to our email newsletter we collect your email address for the purpose of sending you news and updates. You can unsubscribe at any time. We use Campaign Monitor as our email newsletter system. Read Campaign Monitor’s privacy policy.

Where it is lawful and practicable to do so we will offer you the option of interacting with us anonymously or by using a pseudonym.

Sensitive information

We will not collect other sensitive information about you, including information about your political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record unless you have consented for us to do so.

How do we use your personal information?

We will collect your personal information when the information is reasonably necessary for any of the following purposes:

  • Connecting people and organisations in the pursuit of our education objectives;
  • Providing adventure learning projects, frameworks, resources and toolkits;
  • Monitoring and moderating our online discussion boards and forums to keep them safe for student use;
  • Monitoring our effectiveness in providing educational resources;
  • Running our website and social media accounts;
  • Distributing our online newsletter;
  • Processing your donations, and providing you with receipts; and
  • Communicating with you about our programmes, partnerships, activities, and events.

We will not sell, rent, loan or otherwise disclose your personal information to enable any third party to contact you on their own behalf unless required or permitted by Australian law.

Additional information for parents and young people

Some services provided by Swag Family and Bookend Trust are specifically designed for children. The online protection of children is a shared responsibility between the Bookend Trust, the parent or carer, and the child. We strongly encourage parents and carers to monitor and participate in their children’s use of the Swag Family website services.

The Bookend Trust aims to ensure that children and young people who engage with our online spaces understand the possible risks they face and how to minimise them. All Bookend Trust and Swag Family digital spaces designed for children are subject to House Rules which guide participation and are designed to maintain safe and appropriate behaviour. House Rules include restrictions on the types of personal information we allow children to communicate publicly. Content submitted to Bookend Trust and Swag Family sites is largely pre-moderated in order to enforce the House Rules and protect children.

If your child is participating in online community activities, we recommend you read the House Rules for that space with your child and explain anything to them that they may not understand.

Direct marketing

Swag Family and Bookend Trust does not engage associated third parties for the purposes of direct marketing.

Website statistics

This website is securely hosted in Australia by Webmistress. When you visit our website, swagfamily.com.au, our website provider records a log which includes your IP address, date and time, type of web browser, and pages accessed. These logs are used to ensure secure and reliable operation of the website, are stored securely, and are deleted automatically within one month.

Additionally, when you visit this website we use Google Analytics to collect website statistics and visitor behaviour patterns. We do this to determine which areas of our website have been visited and to measure transaction patterns, gather broad demographic information and generally improve your online experience. This data is collected in aggregate only, and we make no attempt to identify individual people from this data. Google Analytics sets cookies (_gat_gtag, _gid, _ga) which help it collect information about how people use this website. Find out more about how Google uses data it receives from websites. If you wish to opt-out of sending information to Google Analytics, Google provides a browser add-on for this purpose.

This website does not use cookies other than those set by Google Analytics.

Data quality and security

Your connection to our website, swagfamily.com.au is protected using Secure Sockets Layer (SSL). You can confirm this by checking for the presence of “https” and the padlock symbol in your browser’s address bar.

When we collect personal information from you, we expect you will only provide information that is accurate, complete and up to date. We will take reasonable steps to ensure that the personal information we collect is correct and relevant.

We will take reasonable precautions to maintain the confidentiality of all the information that we hold about you, and will endeavour to protect the information from misuse, interferences and loss, unauthorised access, modification or disclosure.

All personal information is securely held by Swag Family and Bookend Trust, with access restricted to authorised staff only. Where personal information is stored by third parties, we takes steps to ensure that it is securely stored.

Other websites

This website contains links to other external websites. This may include links not protected by SSL. Swag Family and Bookend Trust is not responsible for the content and the privacy practices of other websites and we encourage you to examine each website’s privacy policy.

Contact details

All queries, corrections, or complaints regarding this Privacy Policy, or requests for access to, or correction of, personal information should be directed to the Bookend Trust Privacy Officer:

Bookend Trust

PO Box 310, Sandy Bay, TAS 7006
Tel 0488 046 353
Tel (international) +61 488 046 353


This Privacy Policy will be reviewed regularly and updated as necessary.

This policy was last updated in August 2018.

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